Our business operates on a subscription basis, which means that a buyer purchases an introductory offer and, upon the end of the trial period, is billed the regular subscription amount. After the introductory offer, access to the platform will be locked if the subscription is not automatically renewed.

If you purchased a subscription or enabled a trial on our websites, please follow these instructions:

   1.    Open our web app and log in using your credentials.

   2.    Navigate to the Subscription section in your Profile. You may find this option in the Settings menu.

   3.    Within the Subscription section, you will find the necessary information and options to renew your subscription.

   4.    Proceed with the renewal process as prompted.

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If you encounter any issues or need further assistance, feel free to contact us at support@skillnova.io.

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